About Us

Built by Service Industry Experts,For Service Businesses

We're not just another tech company. We're service industry professionals who got frustrated with overpriced, overcomplicated systems and decided to build something better.

Our Story

In 2020, during COVID, we saw firsthand how critical good queue management became for service businesses. Managing capacity limits, contact tracing, and safe distancing made us realize that the industry needed better tools - not just for the pandemic, but for the future.

We started building simple solutions to help local businesses survive those challenging times. Over the years, we kept improving, learning from hundreds of conversations with business owners about their real needs and pain points.

Now in 2025, after years of development and refinement, we're proud to launch Seatly - our most advanced and affordable solution yet. Built from the ground up with everything we've learned, it's designed specifically for Canadian service businesses of all sizes.

No venture capital. No inflated pricing. Just honest software at an honest price, built by people who understand your business.

Why We're Different

  • 100% Canadian

    Built in Canada, data stored in Canada, support from Canada

  • Founder-Led

    No investors pushing for growth at any cost

  • Community-First

    Built with input from local business owners

  • Fair Pricing

    Priced for local success, not Silicon Valley valuations

Our Journey

2025

Official Launch

Launching our best product yet - professional waitlist management at an honest price

Now Available

status

50% less than competitors

pricing

Our Promise to You

Built for Canadians

Designed specifically for Canadian businesses, with local phone numbers and PIPEDA compliance

Fair Pricing Always

No hidden fees, no percentages of sales, just honest monthly pricing

Continuous Improvement

Regular updates based on real feedback from businesses like yours

Our Mission

To empower Canadian service businesses with affordable, intuitive technology that helps them focus on what they do best – creating amazing customer experiences.

Our Vision

A future where every local service business has access to the same powerful tools as big chains, strengthening communities across Canada.

Our Values

Simplicity over complexity. Community over competition. Fair pricing over profit maximization. Local needs over global assumptions.

Core Principles

What Guides Everything We Do

Customer Obsessed

Every feature starts with a real customer need

Fairly Priced

Pricing that helps businesses thrive, not just survive

Privacy First

Your data stays in Canada, protected and secure

Lightning Fast

Built for speed because every second counts

Built by a Team That Gets It

We're not just developers – we're former restaurant managers, salon owners, and clinic operators who understand the daily challenges you face. That's why Seatly works the way you need it to.

Founded by Service Pros

With 20+ years combined experience in Canadian service businesses

Self-Funded Independence

No VCs means we answer to our customers, not investors

Ottawa-Based Support

Real humans who understand Canadian business, in your timezone

Join Our Team

We're a small, passionate team building something meaningful

Mission-Driven

Help Canadian businesses thrive with better technology

Small Team

Your contributions will have immediate impact

Early Stage

Shape the product and company from the ground up

Remote First

Work from anywhere in Canada

We don't have specific openings right now, but we're always interested in meeting talented people who share our vision.